Refund & Cancellation Policy
These rules are Sections 6, 7, 13, 32, 44 and 47 of the official Terms & Conditions, reproduced word for word.
This English text is a translation for your convenience. The Hindi original is the binding version. Read the Hindi original
1. Registration Entry Fee
1.1The Registration Entry Fee for “Sangeet-e-Mehfil” is fixed at ₹549/-. The exact fee is shown on the Registration Page before payment.
1.2The Registration Entry Fee must be paid online at the time of Registration.
1.3After successful payment, the Registration process will be treated as complete, subject to successful verification of the submitted information and documents.
1.4The Registration Entry Fee of ₹549/- is a fee fixed only for entry into the Registration/Online Audition Selection Process.
1.5Payment of the Registration Fee does not, under any circumstances, guarantee that the participant will reach the Physical Audition, be selected, become a Finalist or become the Winner.
2. Refund Policy for the Registration Fee
2.1The Registration Entry Fee of ₹549/- will ordinarily be Non-Refundable.
2.2If a participant is not selected for the Physical Audition on the basis of the Online Audition/Scrutiny/Screening, the Registration Entry Fee will still not be refunded.
2.3If, after Registration, the participant is unable to take part in the Online Audition or the Physical Audition for any personal, family, health, educational, travel, technical, time-related or other reason, the Registration Entry Fee will not be refunded.
2.4If the participant cancels the Registration themselves or does not take part in the further process, the Registration Fee will not be Refundable.
2.5The Registration Fee will also not be refunded if the Registration/Participation is cancelled because of incorrect information, incomplete documents, failure to meet Eligibility or a mistake on the part of the participant.
2.6However, if a Refund is mandatory in any particular circumstance under any applicable law, this Refund Policy will not apply to that extent and the relevant legal provisions will prevail.
2.7If a payment fails (Failed) but the amount is debited from your account, or if a payment is made twice by mistake for the same Registration (Double Payment), the extra/debited amount will be refunded in full to the same payment method (Original Payment Method) within 5 to 7 Working Days. In such a case you may contact entertainmentsudama@gmail.com with the Payment ID.
2.8If the Organiser itself cancels the Show/Audition and does not hold it later, the Registration Entry Fee will be refunded to the same payment method within 5 to 7 working days.
3. Attending the Physical Audition
3.1A participant selected for the Physical Audition must be present on the date and at the time set by the Organiser.
3.2A minor participant must be accompanied by their Parent/Legal Guardian.
3.3If the participant is not present at the set time, the Organiser may exclude them from that stage.
3.4The Registration Fee will not be refunded because of absence.
4. Incorrect Information
If at any time it is found that the participant or the Parent/Guardian has:
- given an incorrect name,
- given an incorrect date of birth,
- given incorrect Documents,
- knowingly concealed any fact,
- used a Fake Identity,
then the Organiser may cancel the participation.
In such a case the Registration Fee will not be Refundable, subject to applicable law.
5. Fee after Disqualification
If the participant is Disqualified because of their conduct, incorrect information, violation of the rules or any other participant-related reason, the Registration Entry Fee will ordinarily not be refunded, subject to applicable law.
6. Fake Selection Calls/Scams
If any person asks for additional money in the Organiser’s name for Selection, an Audition, a Prize or for making someone the Winner, the Parent/Guardian should not pay without verification.
The Organiser will not be responsible for any payment made to an unauthorised person over and above the ₹549/- Registration Fee set by the Organiser.
