Service Delivery Policy

Sangeet-e-Mehfil | Sudama Entertainment

This English text is a translation for your convenience. The Hindi original is the binding version. Read the Hindi original

Sangeet-e-Mehfil is an online singing competition. The registration fee buys a digital service: entry into the competition and an evaluation of your audition by our judges. No physical goods are sold or shipped.

1. What you receive

1.1Registration for the participant in the competition, with a registration number.

1.2The right to upload an audition video and have it evaluated by the judges for singing skill, under the published rules and schedule.

1.3A payment receipt in the name of the account holder, and, once the screening has decided, a digital certificate of participation that can be checked on this website.

2. When the service is delivered

2.1Your registration is confirmed immediately after the payment of ₹549 is confirmed by our payment partner, usually within a few minutes. The registration number and receipt appear in your account and are sent to your registered email address.

2.2You can upload the audition video from your account as soon as registration is confirmed, until the closing date shown for the event.

2.3Screening results and later rounds follow the event schedule published on the website. Results are shown in your account and announced by email.

2.4If a payment succeeds but the registration is not confirmed within 24 hours, write to entertainmentsudama@gmail.com or call 9905077077 with the payment ID. If the payment cannot be matched to a registration, it is refunded to the original payment method within 5–7 working days.

3. No physical shipping

Nothing is shipped by post or courier. Receipts and certificates are digital. If a prize or trophy is awarded at a physical audition or final, it is handed over at the venue or as announced by the organiser.

4. Refunds and contact

Refunds follow the Refund & Cancellation Policy. For any question about delivery of the service, contact Sudama Entertainment, , at entertainmentsudama@gmail.com or 9905077077.